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What to do if you have lost your wallet and credit cards


What should you do if you lose your wallet or credit cards?

It’s a terrible feeling when you suddenly can’t find your wallet. Was it stolen? Is it misplaced? Is it hiding somewhere in your car? After you are sure that it is missing and not just miss placed, it is time to take some action.


1. Contact the issuers of your credit, debit and ATM cards. First, report the loss and request account number changes. Be sure to understand your options here. One option is to call and completely cancel all your credit cards. This is almost never the right choice. Canceling credit cards that have an outstanding balance and cancelling them in general can have a negative impact on your credit score. So we suggest requesting new cards with different account numbers to ensure your accounts are safe.

2. File a police report. This helps to establish a record that your wallet was lost or stolen. Besides, some nice person could turn it in!

3. Contact the credit bureaus. Contact all three reporting bureaus and have them put a fraud alert on your account. This will help to prevent any possible identity theft. TransUnion: (800) 680-7289 or Experian: (888) 397-3742 or and Equifax: (800) 525-6285 or

4. Replace your driver’s license. Getting a new driver’s license can be annoying, but driver’s license numbers are often used for identification purposes as well. Also, getting pulled over without your driver’s license is never fun.

5. Get a credit report. You are entitled to one free credit report a year at Annual Credit Reports or you can pay for additional. Viewing the report should give you an idea of whether or not fraud has occurred. Continuing to monitor your online accounts and getting regular credit reports would be advised.

These tips should help you if and when you lose your purse or wallet. No one really wants to deal with these things, but taking the right actions quickly can save you big headaches later!

For any credit card processing or merchant services you may need please contact us at Frontline Processing 1-866-651-3068.


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